STEVEN LANE TRADES AS A CHANGE OF MIND

SERVICES PROVIDED:

• ALL SERVICES ARE PROVIDED BY ME (STEVEN LANE). I AM QUALIFIED IN A RANGE OF PSYCHOLOGICAL THERAPIES AND COACHING MODALITIES. I AM A MEMBER OF THE EMCC (EUROPEAN MENTORING AND COACHING COUNCIL), THE APT (ASSOCIATION FOR PSYCHOLOGICAL THERAPIES) AND THE GHR (GENERAL HYPNOTHERAPY REGISTER)
• MY SERVICES ARE DESIGNED TO HELP YOU TO BETTER MANAGE YOUR MENTAL AND EMOTIONAL HEALTH, AS WELL AS YOUR LIFE IN GENERAL.
• I CAN HELP YOU TO ADDRESS SPECIFIC PSYCHOLOGICAL/EMOTIONAL/MENTAL HEALTH PROBLEMS OR I CAN HELP YOU TO REEVALUATE AND IMPROVE YOUR LIFE ON A WHOLE
• I EMPLOY A RANGE OF APPROACHES ACCORDING TO WHAT I PERCEIVE YOU NEED. THESE INCLUDE ACT (ACCEPTANCE AND COMMITMENT THERAPY), SFT (SOLUTION FOCUSED THERAPY), BRIEF THERAPY, HYPNOTHERAPY, MINDFULNESS BASED THERAPY. LIFE COACHING, TRANSFORMATIONAL COACHING, NLP (NEUROLINGUISTIC PROGRAMMING) AMONGST OTHERS. SOME CLIENTS RESPOND BEST TO A THERAPY APPROACH AND OTHERS TO A COACHING APPROACH, OTHERS STILL TO A COMBINATION.

CANCELLATION POLICY

• ANY APPOINTMENT CANCELLED WITH LESS THAN 24 HOURS NOTICE IS SUBJECT TO A 100 EURO FEE, WHATEVER THE REASON. PLEASE RESPECT THAT IF YOU FAIL TO ATTEND AN APPOINTMENT, I LOSE MY INCOME AND CANNOT USUALLY FILL THE APPOINTMENT SPACE AT SUCH SHORT NOTICE!

CONFIDENTIALITY 

•  ALL APPOINTMENTS ARE IN COMPLETE CONFIDENCE.
• ONLINE SERVICES ARE OFFERED VIA ZOOM – I UNDERSTAND THAT ZOOM HAVE CREATED A SECURE PLATFORM AND IN USING MY SERVICES YOU ACCEPT THE LEVELS OF CONFIDENTIALITY AND SECURITY AFFORDED BY THE ZOOM PLATFORM AND SERVICE   
•   NOTES OF OUR CONVERSATIONS ARE HELD ON A COMPUTER AND ARE ENCRYPTED – CURRENTLY VIA AXCRYPT AND POSSIBLY VIA OTHER SERVICES IN THE FUTURE. THIS MAKES THEM VERY SECURE.
• IN THE EVENT OF A CLIENT DISCLOSING HARM TO OTHERS I MAY BE SUBJECT TO IRISH LAWS REQUIRING ME TO INFORM APPROPRIATE AUTHORITIES.
• IN THE EVENT OF YOU SHOWING SIGNS OR INTENTIONS OF SUICIDE, I RESERVE THE RIGHT TO INFORM YOUR G.P. – OR OTHER PARTIES IN THE EVENT OF URGENCY.

ESSENTIAL TERMS:  

         –  IF YOU ARE ATTENDING FOR MENTAL HEALTH PURPOSES, A CHANGE OF MIND IS ACTING AS A SUPPORT SERVICE – YOUR G.P OR OTHER DESIGNATED HEALTH PROVIDER IS CONSIDERED TO BE YOUR PRIMARY MENTAL HEALTH CARE PROVIDER

• NO GUARANTEE CAN BE MADE WITH REGARDS TO SPECIFIC OUTCOMES OF ANY SERVICES OFFERED.
• I RESERVE THE RIGHT TO TERMINATE OUR SERVICES AT ANY TIME
• I DO NOT PROVIDE AN EMERGENCY SERVICE – ONLY SCHEDULED APPOINTMENTS
• I CANNOT OFFER ADVICE ON MEDICATION
• FOR ONLINE SERVICES, PAYMENT MUST BE MADE EITHER VIA PAYPAL OR VIA A CARD LINK WHICH IS TEXTED TO YOU IN ADVANCE OF THE SESSION  (AT LEAST 48 HOURS)
• MY SERVICES ARE OFFERED WORLDWIDE. LEGALLY YOU AGREE THAT THEY ARE OFFERED FROM THE REPUBLIC OF IRELAND AND ARE SUBJECT EXCLUSIVELY TO THE LAWS OF IRELAND
• NOTE: MY SERVICES ARE NOT COVERED BY ANY OF THE IRISH HEALTH INSURANCE COMPANIES

Nov 2023